All servicesMaintenance and hosting

Problems happen.You know who responds.

We monitor, protect and improve your website and systems, so the team can focus on the business.

SOUND FAMILIAR?01 / 01
01

You find out from clients when the website is down

02

Updates are postponed out of fear of breaking something

03

It is unclear who responds when an error appears

Clear problems lead to better solutions.

MORE THAN IT SEEMS

The launch is not the end of the project.

Important websites and systems need monitoring, updates and improvements. We define who responds, what is monitored and how we step in when a problem appears.

WHAT WE BUILD

The technical care your system needs after launch.

01

Managed hosting

We configure and manage the right infrastructure for your traffic, data and required availability.

02

Continuous monitoring

We check availability and the important features, so problems are spotted quickly.

03

Controlled updates

We test and apply updates without leaving the essential features to chance.

04

Security and backups

We protect access, keep backups and prepare the recovery in case of an incident.

05

Speed and stability

We track performance and remove the causes that slow down the experience for clients or the team.

06

Continuous development

We add features and improvements as new needs appear in the business.

ONE SINGLE FLOW

We observe, intervene and verify in a process you can follow.

Monitoring
Alert
Intervention
Verification
Report
A project built by Webmate

HOW WE ORGANISE SUPPORT

Support starts with clear responsibilities.

We track the important functions, interventions and improvements in one process. The team knows what is monitored, where to report a problem and who takes the next step.

A clear history of interventions and one point of contact for the technical side.

BEFORE WE START

The level of support is agreed before the work begins.

01

What we monitor

We choose the websites, systems and important functions to monitor, including forms, orders and integrations.

02

How we respond

We document the support hours, priorities and response time for each type of problem.

03

How we recover

We define the backup frequency, retention period and recovery steps after an incident.

NEXT STEP

Do not wait for a client to find the problem.

Tell us which websites and systems your business relies on. We propose the right level of monitoring, protection and support.

Talk about maintenance