Ecommerce & Internal system
Center Electric
Warehouse, store and documents, one single system.
One system for orders, stock and documents, so nobody retypes an order and the owner sees the warehouse without asking.
Visit the website- Client
- Auto parts
- Deliverable
- Ecommerce + WMS + ERP/CRM
- Result
- Fewer operational errors
About the project
Center Electric sells auto parts through an online store and ships them from a warehouse. We connected the online store to a warehouse management system and to the company resource management, so orders, stock and documents go through the same system.
The problem
Before the project, the team took orders on paper and tracked stock by hand in Excel. Mistakes between the order, the shelf and the invoice cost money, and the daily checks cost hours.
The goal
One system for orders, stock and documents, so nobody retypes an order and the owner sees the warehouse without asking.
The solution
An online store connected to a warehouse management system (WMS) and to one ERP with CRM, plus a Chrome extension for the team. Store orders update the stock, the warehouse tracks every product from receiving to delivery, and the documents come from the same data.
The result
Fewer operational errors and lower operating costs, in one connected system. The relationship that started in 2018 continues, with new functions added as the company grows.
What we had to decide for the solution to work.
We followed the order from entry to delivery
Before building, we wrote down every manual transfer, every check and every place where someone could lose information.
We connected the store to the warehouse
The order and the stock use the same flow, so the team no longer enters the same data into separate systems.
We expanded the system over time
The relationship began in 2018, and the team added new functions as the company processes and needs grew.
The system behind the result.
Online store connected to the warehouse
A store order updates the stock without anyone retyping it.
WMS for warehouse management
Every product is tracked from receiving to delivery.
ERP + CRM in one system
The team manages company resources and customer relationships from the same system, not from separate applications.
From collections to checkout.
Fewer operational errors and lower operating costs, in one connected system, for a client who has worked with Webmate since 2018.
What would you like to work more simply in your business?
Tell us what is happening now. We follow the problem, keep what works and choose the first step worth taking.
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