Privacy Policy

WEBMATE CREATIVE SRL Privacy Policy regarding the protection of personal data

Taking into account the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27.04.2016, regarding the protection of individuals with regard to the processing of personal data and the free movement of such data and repealing Directive 95/46/EC, as the operator, we detail below when, how, and why we process your personal data, how we use it, the conditions under which we may disclose it to others, how long we store it, and under what security conditions.

If you have any questions regarding how we process your personal data, you can contact us by email: [email protected].

We process your personal data for specific purposes Considering your role as a legal representative, authorized person, or contact person, we inform you about the processing of your personal data provided for the performance of the contract/agreement/offer. We will process your personal data for the following purposes:

• direct marketing, to keep you informed about our offers (products/services).
• executing the contract concluded with the legal entity on whose behalf you act (including interactions prior to signing it).
• compliance with regulations, legal rules, codes of conduct, or guidelines applicable or for the application of the law and cooperation with competent authorities (including but not limited to fiscal and judicial authorities).

We process your personal data for the execution of the contract with the legal entity on whose behalf you act (including interactions prior to signing it) and to fulfill our obligations as a contracting party.

Additionally, we process your personal data for legitimate interests such as:

• Preventing, detecting, and investigating crimes, including fraud, money laundering, terrorism financing, as well as analyzing and managing commercial risks.
• Dealing with any claim, action, or procedure (including but not limited to drafting and reviewing documents, preparing documentation necessary for completing a transaction, obtaining legal advice, and facilitating dispute resolution) and/or for protecting or exercising our contractual and legal rights and obligations.
• Cooperation with authorities and public institutions.
• Managing and preparing internal reports, requesting information/responses or participating in surveys, conducting research and/or analysis for statistical purposes or other purposes to understand customer behavior, preferences, market trends, and to review, develop, and improve the quality of our products.

Your personal data is disclosed to third parties To facilitate the activities related to the detailed processing purposes above, we communicate this data to third parties, our contractual partners:

• service providers including: telecommunications, IT, accounting, billing, payments, training, processing, storage, archiving.
• contracting parties and their banks in connection with any type of fund transfer.
• professional advisors, lawyers, auditors.
• any business partner, investor, assignee (current or potential) to facilitate commercial asset transactions (including merger, acquisition, debt sale).
• regulatory authorities, professional bodies and/or public authorities to comply with applicable regulations.
• insurance companies providing us with insurance and/or reinsurance services.

Personal data we collect To facilitate the activities related to the detailed processing purposes above, we collect the following personal data:

• phone number.
• email address.
• name of your company’s delegate.
• mandatory billing details for employment contract.

Your rights regarding personal data Unless otherwise provided by law, you have the following rights:

• right of access or confirmation that we process your personal data and access to this information.
• right to restrict processing in cases where you contest the accuracy of your personal data; processing is illegal and you object to deleting personal data requesting restriction of processing; we no longer need your personal data but you request it for establishing, exercising or defending a right in court; you have objected to processing while verifying if our legitimate interests in processing personal data outweigh your rights.
• right to object to processing unless we demonstrate legitimate reasons for processing your data that prevail over your interests, rights, and freedoms or for establishing, exercising or defending a right in court.
• right to data portability to receive your personal data in a structured format commonly used and readable by machines and send this data to another operator.
• right to lodge a complaint with the National Supervisory Authority for Personal Data Processing at the address: General Gheorghe Magheru Boulevard no. 28-30, sector 1, 010336 Bucharest or email address [email protected].
• right not to be subject to a decision based solely on automated processing including profiling unless such processing is necessary for performing an individual employment contract or is permitted by law.

Except for the right to lodge a complaint with the National Supervisory Authority for Personal Data Processing as mentioned above, these rights can be exercised by sending a written request to [email protected].

Retention period We will retain your personal data for as long as necessary to comply with specific legal obligations in our field of activity or according to applicable limitation periods (e.g., 3 years from the termination date of the contractual relationship or for compliance with archiving obligations imposed by applicable legislation such as those specific to financial-accounting fields).

Security of personal data We make all reasonable efforts to protect your personal data in our possession or under our control by establishing reasonable security measures to prevent unauthorized access, collection, use, disclosure, copying, modification or disposal as well as other similar risks.

The personal data we hold is stored and protected in:

• company’s accounting and billing software (accessible only with username and password).
• email client (accessible only with password).
• mobile phone where names, phone numbers, and email clients are stored (accessible only with password).

Additionally, if you access our presentation website www.webmate.agency , it has its own privacy policy accessible at https://webmate.agency/privacy-policy/ detailed below:

Privacy Policy www.webmate.agency

Webmate Creative SRL is committed to protecting your privacy. Contact us if you have any questions or issues regarding the use of your personal data and we will gladly assist you.

By using this site or our services, you agree to the processing of your personal data as described in this privacy policy.

Contents Definitions used in this policy Data protection principles we follow Your rights regarding your personal data Personal data we collect about you How we use your personal data Who else has access to your personal data How we secure your data Information about cookies Contact information

Definitions Personal Data – any information relating to an identified or identifiable natural person. Processing – any operation or set of operations performed on personal data or sets of personal data. Data Subject – an individual whose personal data is being processed. Child – a person under 16 years old. We (capitalized or not) – Webmate Creative SRL

Data Protection Principles We promise to abide by the following principles concerning data protection: Processing is lawful, fair, transparent. Our processing activities have legal grounds. We always consider your rights before processing personal data. We provide information about the processing upon request. Processing is limited to the purpose. Our processing activities correspond to the purpose for which personal data was collected. Processing is done with minimal data. We collect and process only the minimum amount of personal data necessary for any purpose. Processing is limited over time. We will not store your personal data longer than necessary. We will do our best to ensure the accuracy of the data. We will do our best to ensure the integrity and confidentiality of the data.

Rights of Data Subjects The data subject has the following rights: Right to information – meaning you must know if your personal data is being processed; what data is collected; where it came from and why and by whom it is processed. Right of access – meaning you have the right to access the data collected from/about you. This includes your right to request and obtain a copy of your personal data gathered. Right to rectification – meaning you have the right to request rectification or erasure of your personal data that is inaccurate or incomplete. Right to erasure – meaning that under certain circumstances you can request that your personal data be erased from our records. Right to restrict processing – meaning in certain conditions you have the right to restrict the processing of your personal data. Right to object to processing – meaning in certain cases you have the right to object to processing of your personal data; for example in the case of direct marketing. Right to object to automated processing – meaning you have the right to object to automated processing including profiling; and not be subject to a decision based solely on automated processing. This right you can exercise whenever there is an outcome of profiling that produces legal effects concerning or significantly affecting you. Right to data portability – you have the right to obtain your personal data in a machine-readable format or if feasible as a direct transfer from one processor to another. Right to lodge a complaint – in case we refuse your request under Rights of access we will provide you with a reason why. If you are not satisfied with how your request has been handled please contact us. Right for help from supervisory authority – meaning you have the right for help from a supervisory authority and the right for other remedies such as claiming damages. Right to withdraw consent – you have the right to withdraw any given consent for processing of your personal data.

Data We Collect Information You Have Provided Us This could be your email address, name, address etc – mainly information that is necessary for delivering a product/service or enhancing customer experience with us. We save information you provide us so that you can comment or perform other activities on our website. This information includes your name and email address.

Automatically Collected Information About You This includes information that is automatically stored through cookies and other session tools. For example, your IP address etc. This information is used to improve customer experience. When using our services or browsing our website activities may be recorded.

Information From Our Partners We gather information from our trusted partners. These are either information you have provided directly or that were collected about you from other legal sources.

Publicly Available Information We might gather information about you that is publicly available.

How We Use Your Personal Data We use your personal data in order to: Provide our service to you. This includes for example registering your account; providing you with other products and services that you have requested; providing promotional items at your request and communicating with you in relation to those products and services; communicating and interacting with you; notifying you about changes; fulfilling an obligation under law or contract.

We use your personal data on legitimate grounds and/or with your consent. On the grounds of entering into a contract or fulfilling contractual obligations, we process your personal data for: identifying you; providing you a service or sending/ offering a product; communicating either for sales or invoicing;

Based on legitimate interest, we process your personal data for: sending personalized offers * (from us and/or our carefully selected partners); administering and analyzing our client base (purchasing behavior and history) in order to improve the quality, variety, and availability of products/services offered/provided; conducting surveys concerning customer satisfaction; As long as you have not informed us otherwise, we consider offering products/services that are similar or same as your purchasing history/browsing behavior to be our legitimate interest.

With your consent we process your personal data for: sending newsletters and campaign offers (from us and/or our carefully selected partners); for other purposes for which we have asked your consent; We process your personal data in order to fulfill obligations rising from law and/or use your personal data for options provided by law. We reserve the right to anonymize personal data gathered and to use any such data. We will use data outside the scope of this Policy only when it is anonymized. We save billing information and other information gathered about you for as long as needed for accounting purposes or other obligations deriving from law.

We might process your personal data for additional purposes that are not mentioned here but are compatible with the original purpose for which the data was collected. To do this we will ensure that: the link between purposes, context and nature of personal data is suitable for further processing; the further processing would not harm your interests and there would be appropriate safeguard for processing.

We will inform you about any further processing and purposes.

Who Else Can Access Your Personal Data We do not share your personal information with strangers. Personal information is provided in some cases by our trusted partners in order to offer you better service or improve customer experience. We only work with Processing partners who are able to ensure an adequate level of protection for your Personal Data. We disclose your Personal Data to third parties or public officials when we are legally obliged to do so. We might disclose your Personal Data to third parties if you have consented to it or if there are other legal grounds for it.

How We Secure Your Data We do our best to keep your Personal Data safe. We use safe protocols for communication and transferring data (such as HTTPS). We use anonymizing and pseudonymizing where suitable. We monitor our systems for possible vulnerabilities.

Even though we try our best we cannot guarantee absolute security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and assist authorities should any breaches occur.

Children We do not intend children under 16 years old knowingly collect information from children. We do not target children with our services.

Cookies We use cookies and/or similar technologies on analyzing customer behavior, administering the website, tracking users’ movements, and collecting information about users. This is done in order to personalize and enhance customer experience with us. A cookie is a small text file stored on your computer. Cookies store information that is used to help make sites work. Only we can access cookies created by our website. You can control cookies at browser level or using privacy control tools available.

We use cookies for following purposes: Necessary cookies – these cookies are required for you can use some important features on our website such as logging in. These cookies don’t collect any personal information. Functionality cookies – these cookies provide functionality that makes using our service more convenient and makes providing more personalized features possible. For example they might remember your name and e-mail in comment forms so you don’t have to re-enter this information next time when commenting. Google Analytics cookies – these cookies are used for tracking usage of site and performance of services.

You can remove cookies stored in computer via browser settings. Alternatively, you can control some third-party cookies using a privacy enhancement platform such as optout.aboutads.info or youronlinechoices.com. For more information about cookies visit allaboutcookies.org.

We use Google Analytics to measure traffic on our website. Google has its Privacy Policy which you can review here. If you’d like to opt out of tracking by Google Analytics visit Google Analytics opt-out page.

Contact Information Supervisory Authority

[email protected]

Changes To This Privacy Policy We reserve the right to modify this privacy policy.”